The main aim is to create a guidance document where it describes the most effective way and plan to decrease the corruptions during emergencies. Also, to expanding the term of business continuity in the field of aviation and airports is described in this essay with taking into consideration procedures and sample of the action plan for any corruption. Also, noting the main practices of the business continuity with its relation to the emergency cases of airports and aviation field.
The implementation of the business continuity concept in the field of aviation and airports and considering the business activities in such fields as well as considering all of the emergencies and corruption cases and issues will be concerned in this guidance. For example, in the cases of emergencies at airports the response plan includes prepared guidelines and methods to achieve the safety, health, and welfare of staff, and an direct response to an emergency or disaster situation such as:
– Airplane crash
– Loss of power
– Damage from chemical spill
– Overheated equipment
The guidance document should be available and simple for non-specialists within the organization and can followed by taking into consideration the organization’s general profile and business objectives and the types of activity which are covered in the GPG and which would be necessary to initiate and implement the successful BCMS. Depending on that choosing the airports and aviation field in particular was the best idea, since the crises in such fields usually lead to disasters and a very bad situation in the business markets. In addition, aviation field needs a productive plan in order to avoid and mitigate risks related to a disruption of operations and this plan should describes the steps in details that can be taken before, during and after an event to fix and maintain the financial and business viability of an organization.
However, business continuity can be described in many ways that aim to the same concept of creating a plan to deal with disasters or hard situations in any organization. Despite these situations and crises, the organization will be able to continue functioning its business but with some disruption. Keeping any organization functioning under any hard circumstances needs a professional plan to follow.
As mentioned in the good practice guidelines, “Business continuity is the key discipline that sits at the heart of building and improving the resilience of organizations. It is a tried and tested methodology that an organization should adopt as part of its overall approach to managing risks and threats”, (2018). The plan will be more detailed and supported by procedures and rules.
So, the airport or any other organization has an emergency plan which response immediately to the physical effects of a disaster and used as an initial response in accordance with the business continuity plan that ensures a prompt and efficient recovery of business operation. There is a chart that is taken from the book Business Continuity Management: A Crisis Management Approach in the appendix, which illustrates how a crisis management view of business continuity acknowledges that organization is part of an environment characterized by uncertainty and change, leading to new challenges.
Since starting a business basically requires setting up specific rules and regulations to proceed with the organization lifecycle and achieve the business continuity policy, airports management leads the process of implementing the policies that form the direction, scope, and governance of the airport. All of the airports in the world are following the international association, Airports Council International (ACI) code and regulations in order to enhance the cooperation between airports and aircraft manufacturers from one side, and to be a part of the airport policy from the other side. The table below in the appendix is a list of plan documents that are explained according to each plan’s objectives derived from the Business Continuity Planning: A Step-by-Step Guide with Planning Forms.
In addition, one of the most important policies at airports is the backup plan that should be approved earlier by the upper management for the emergencies cases during flights. Suppose that an emergency case has occurred to one of the plans during a flight, the backup plan from the technical department should directly solve the problem without disturbing any of the going flights in order to minimize the damages. Because the main purpose of the policy is to keep the continuity of the business in the airport with the minimum problems and crises possible. Such policies cannot be done unless the airport has a big team of staff members who qualified enough are able to deal with such crises.
Ensuring a successful embedding of business continuity requires a good understanding of the airport culture through specifying the interested parties in the airport who are mainly passengers, understanding passengers’ interests and priorities, and using some events when the chance is available to link all the benefits and have a return investments in accordance with the business continuity of the airport. These activities and actions should be including the business continuity in all of the airport meetings and during setting the strategic plan of the airport. All of the staff members in the airport should be trained and qualified to achieve business continuity in all conditions through the help and cooperation with the upper management. For example, staff members should be well trained about all of the emergency cases of fire alarm testing, violation actions, security threats, electricity issues…etc. Such cases help to benefit and achieve the business continuity in the airport.
Emergencies at airport are most likely to happen and due to the huge business at airports, the size of the airport and the complexity of business inside the airport the technique used for analyzing airports for the business continuity purposes cannot be classified in one type of the analysis techniques. It is a combination of different types that identify the business continuity requirements for finding the most valuable and suitable solutions during emergencies. For instance, in the airport there is a framework that describes in details scope of work and all of the activities happening during the 24 hours which aims to the business continuity in the first place. On the other hand, the airport specifies the services and products provided to the passengers at a certain strategic level. Such as, providing passengers the most urgent service for a flight, with considering the recourses needed for the continuity of this action or service. Therefore, the creation of The Emergency Response Plan (ERP) which is an invaluable tool for all airport stakeholders, providing clear direction for action and exposing pain points that could aggravate a real response is a very effective and important issue to follow and prepare.
The above ideas and information were developed through reading several articles that are specifically discussing the main rules and regulations in working at airports, specially discussing the business environment of the airport and its relations in the case of emergencies.
In this practice, airport mainly aims to find the solutions and acceptable actions for the cases of emergencies and crises described in the analysis stage. The airport has rules and regulations in responding to any incident during providing its prioritized activities. For example, if any technical issue happened with the IT system of the airport, this should be a minor problem for the staff and should continue serving the passengers no matter how long it takes to fix the system.
In the Appendix there is a format that is a sample for the emergency plan response that is designed to give a procedure in case a staff detected a potential emergency situation.
The implementation stage is always the most difficult part in any incident because the working people at the airport have to gather all of the priorities, documents, responsibilities, and resources that will help the airport to manage any damage. In this part responsibilities distribution is main idea since every member has to follow the trained and documented procedure that has been approved earlier through several trainings and meeting, not only working separately, but also as a team.
The importance of creating a Business Continuity Plan was noted in the book, Basic Recommendation of a Disaster Management Strategy by Utilizing Civil and Market Abilities, (October 2004), which was prepared by the Council Special Board of Inquiry on Enhancing Disaster Management by Utilizing the Private Sector and Markets, (September 2003). The first version of the Guidelines was intended to spread the concept of Business Continuity Plan.
As a result of the Great East Japan Earthquake in March 2011, many enterprises in Japan suffered serious damage from the massive tsunami and earthquake, and faced shortages of electricity, fuel, and so forth. Economic activities were affected not only domestically but also internationally through supply chains. It is important to learn from this disaster and to prepare for other disasters that are likely to occur in the future.
One of the most difficult situations is a plane crash, this incident requires a lot of resources and staff members to deal with. On the other hand, the airport should not be affected in providing services and products for customers as much as possible. Economically, such disaster should have an earlier strategic plan that keeps the airport in the cycle of business continuity.
No matter what plan you put in any business whether it is small or huge, you must know if this plan meet up with the same requirements and results achieved. In the case of emergencies at airports, it is not enough to be able to succeed in solving the problem. But there is a validation stage where some of the staff members are qualified enough to study and analyze the incident taking into consideration of the results and situations happened during the incident to improve the level of the airport resilience. For example, one of the most important principles in achieving outcomes of the airport is to evaluate the airport capability to undertake continuity activities. Actually, these issues have been discussed in several meetings with some supervisors and upper management staff.
In conclusion, the business continuity plan is described through offering critical services or products that must be delivered to ensure survival, avoid causing injury, and meet legal or other obligations of an organization. The Business continuity plan is a planning process which ensures that these critical services are delivered during emergencies and disruption. Whenever a potential disaster occurs the organization will be at risk if there is no prepared plan, the business continuity plan is just a tool that allows institutions to not only to moderate risk, but also continuously deliver products and services despite disruption. According to the Minister of Public Works and Government Services, the followings are some recommendations and some future actions that might be very helpful during setting the Business Continuity plan taken from Minister of Public Works and Government Services, (2018) as follows:
– Plans must be updated and tested frequently.
– All types of threats must be considered.
– Dependencies and interdependencies should be carefully analyzed.
– Key personnel may be unavailable.
– Telecommunications are essential.
– Alternate sites for IT backup should not be situated close to the primary site.
– Employee support (counseling) is important.
– Copies of plans should be stored at a secure off-site location.
– Sizable security perimeters may surround the scene of incidents involving national security or law enforcement, and can impede personnel from returning to buildings.
– Develop the Contingency Planning Policy Statement.
– Conduct the Business Impact Analysis (BIA)
– Identify Preventative Controls.
– Create Contingency Strategies.
– Plan Testing, Training and Exercises.
– Plan Maintenance.