Companies may gain competitive advantages by bringing together people of diverse backgrounds. B) Cultural diversity is most successful when domestic and foreign firms establish joint ventures. C) Cultural diversity may help a many gain deeper knowledge about products and services. D) The process of bringing people of different national cultures together is often difficult.
Answer: B Dif: 3 Learning Outcome: Explain how differences in culture affect the international business environment Skill: Concept 3) Because people can be grouped or classified in many ways, such as on the basis of nationality, ethnicity, religion, profession, and income level, A) people live in a state of cultural collision B) cultural studies fail to understand behaviors C) identity crises make individual’s lives chaotic D) people have more than one cultural group membership Answer: D Dif: 2 4) When divergent cultures come in contact, distance B) culture shock C) cultural collision D) group membership occurs.
A) power 5) Which of the following best describes a result of cultural collision in international business? A) A company implements practices that are less effective than intended. B) Local employees are overlooked for promotions by home country managers. C) Expatriate managers rely too heavily on local employees for negotiating business deals. D) Foreign and domestic companies make adjustments for the local culture and legal environment. Answer: A business environment Skill: Application ) Which of the following is the most accurate statement about culture?
A) Cultural variables can easily be isolated from other factors such as economic and political conditions. B) Although most cultural variables are universal, the forms these variables take differ from culture to culture. C) Most cultural variables are superficial and can easily be influenced by environmental factors. D) Within a culture, everyone responds to particular cultural variables the same way. Answer: B Dif:3 7) Businesspeople seeking to understand more about another culture in order to successfully conduct business within that culture would be best devised to do which of the following?
A) observing the behavior of people who have gained respect within that cultural environment B) relying on stereotypes, which are based on averages, to gain an understanding of the culture C) avoiding cultural research studies because they perpetuate unjustified stereotypes and behaviors D) memorizing the cultural variations that are typically encountered in a specific cultural environment Answer: A 8) Which of the following is a common shortcoming of studies examining culture in different countries and regions?
A) Cultures are static, which leads searchers to draw false conclusions from old data. B) It is impossible to compare countries because of differences in data. C) Responses are reported in averages, which can lead to a belief in unrealistic stereotypes. D) People are reluctant to complain about their own cultures, so they present only positive opinions to researchers. Answer: C 9) The nation offers a workable reference for studying cultural differences because .
A) a nation contains only one distinct culture B) similarity among people is both a cause and effect of national boundaries C) the commonality of language within a nation eases the process of inducting surveys D) different groups within the same country always have more in common with each other than with groups in other countries Objective: 2 10) A problem of using the nation as a reference point for culture is that .
A) nations fail to mediate the different interests within their boundaries B) self-stereotypes tend to fall along national lines C) such an approach tends to be polytechnic D) variations tend to be great within a country 1 1) Certain attitudes can link groups, such as managers, from different nations more closely than managers with labor within a given nation. As a result, international businesspeople should most likely .
A) assume that there are few significant cultural differences among nations B) examine relevant groups when comparing nations C) adopt universal operating methods D) avoid cultural imperialism 12) It is most accurate to say that within most nation’s borders, people largely share such essential attributes as occupations B) lifestyles; education level C) education level; ethnicity D) values; language and .
A) work attitudes; 13) Most people’s basic value system is A) modified significantly between childhood and adulthood B) altered during adulthood through imposition C) affected primarily by teenage peer pressure D) acquired mainly during early childhood 14) Contact among countries brings about cultural change, which is a process called .
A) cultural collision B) cultural imperialism C) cultural diffusion D) polytechnics 1 5) Crystallization refers to A) government efforts to maintain a distinct cultural identity through legislation and language B) the process of mixing elements of an outside culture with those of a national culture C) the use of stereotypes to describe a cue True D) changes as cultures evolve over time 6) Cultural change imposed by an alien culture is called multicultural ethnocentrism C) collectivism D) high-context 17) Which of the following languages has the most native speakers?
A) English B) Mandarin C) Span sis D) Hindi peoples account for the largest percentage of global production. A) English-speaking B) Mandarin-speaking C) French-speaking D) Spanish-speaking 19) Which of the following statements about the English language is most likely NOT true? A) The largest portion of global output is in English-speaking countries. B) A large portion of Mines are headquartered in English-speaking countries. C) English is the official national language in most countries where FDA is encouraged. D) Many Mines from non-English speaking countries use English as their operating language.
Answer: C 20) Although English is referred to as the “international language of business,’ . A) it is less frequently used than French in international business B) there is a growing disagreement over which version of English to use, e. G. British, American, or Australian C) companies headquartered outside English-speaking countries all use their official language as their operating language D) monolingual English speakers may experience more difficulty in he future in communicating on a worldwide basis Answer: D 21) International businesspeople need to understand social stratification systems where they do business because .
A) such systems reflect a culture’s willingness to accept new products B) such systems indicate who people in a given culture will likely respect more C) the high similarity among countries lets firms effectively use global hiring practices D) what is an ascribed group membership in one county is an acquired one in another Objective: 3 22) Which of the following is an example of an acquired group membership? A) national origin B) religion C) gender D) race 23) The more closed a society is, the more important membership is.
A) acquired B) age-based C) education D) ascribed group 24) Studies indicate a strong correlation between the intensity of religious belief and . A) a desire to convert productivity gains into more leisure time B) an adherence to some attributes that lead to economic growth C) the belief that material success is related to salvation D) the degree of ethnocentrism exhibited in a culture 25) According to the theory of success and reward expectation, the greatest enthusiasm for work generally occurs when there is a retainer of success combined with a reward for success compared to the reward for failure.
A) high; high B) high; low C) low; high D) low; low 26) The term ‘ culture” describes a country in which the norm is a money-and-things orientation and a belief that it’s better to “live to work” than to “work to live. ” A) high masculinity B) physiological C) non-fatalistic D) high-femininity 27) Based on the hierarchy-of-needs theory, In which of the following would fulfillment of lower-order needs be the best motivator?
A) wealthy countries B) Protestant countries C) high femininity countries D) very poor countries 8) People generally prefer little consultation between superiors and subordinates in cultures where B) fatalism C) individualism D) self-actualization is high. A) power distance 29) Which of the following is characterized by low dependence on an organization and a desire for personal time, freedom, and challenges? A) collectivism B) democracy D) anarchy 30) Assume a firm has operations in Tokyo, where there is a collectivist cue True.
Which of the following would most likely motivate the firm’s Japanese employees? A) “employee-of-the-month” programs B) extensive vacation time C) on-the-job challenges D) good health benefits Dif:2 31) Safe work environments motivate A) individualists; collectivists B) collectivists; individualists C) non-fatalists; fatalists D) materialists; non-materialists challenges motivate 32) Managers should be more precise in their directions to subordinates when .