Receiving feedback is rarely an enjoyable activity

Receiving feedback is rarely an enjoyable activity, not many of us like to hear that other people have noticed our deficiencies or the things we need to improve. When receiving constructive feedback some people may react badly they may become angry, defensive, become anxious, and look for reassurance. It is important not to take the feedback personally and you must take on board what the individual has said and see it as a positive to enable yourself to develop your skills, it may give you a confidence boost but also help you improve the service that you provide for your service users, making sure you provide the best level of care possible.