Others professionals may be able to provide useful information to support me in my work and I may be able to provide useful information to support them being part of the resident’s lives. This is called good partnership working.
St. Mary’s Convent & Nursing Home work with a multidisciplinary team. Multidisciplinary teams consist of staff from several different professional backgrounds that have different areas of expertise. These teams are able to respond to clients who require the help of more than one kind of professional. Multidisciplinary teams are often discussed in the same context as joint working, interagency work and partnership working. For example, a dietician might advise the resident about their weight and help them agree a plan for their meals and snacks, taking into account any preferences or special dietary needs. As the unit manager I see the resident most regularly, I could encourage them to keep to the diet and support them to report back how the diet is working or if it needs to be changed. If the resident was not eating or unwell as a result I would arrange for the diet to be reviewed quickly.
St Mary’s Convent and Nursing Home recognizes the role played by others in health care service delivery. It is essential that you work in partnership with all of the people surrounding the individuals you are supporting in order to ensure the best possible support and care is provided. This will include carers, families, friends, advocates and other people. In order to work well in partnership, there has to be good communication and you will need to have good communication skills. For example if there is communication difficulties with resident a carer or family member can share information with me about how I can better communicate with the resident and how I can improve. Resident dietary restrictions, preferences and dislikes can only be known from their family members or friends. So it is essential to establish a communication and maintain good relationship with resident family and friends.