Malaysians appreciate personal relationships and like physical conferences over communicating via email and/or Skype. Once meeting Malaysian business contacts for the first time, it’s necessary to show respect to their status within the corporate. The first meeting will allow counterparts to get to understand each other.
Malaysian culture places a higher priority on social order than on individual freedom; it conjointly emphasizes family and social networks instead of individual goal accomplishment (Samir ; Cecil 2002). Each of those elements distinction greatly with Western values, which values individual freedom, pursuit of fabric wealth, comparatively low power distance, and uncertainty avoidance (Vitell, Rallapalli ; Singhapakdi 1993). Certain practices like gift giving in the public realm are an accepted tradition in several non-Western cultures, including Malaysia (Roslin ; Melewar 2004). moreover, Malaysian culture is extremely abundant about respect (McLaren ; Rashid 2000), humility (Asma 1992), and religion in government. Not astonishingly, all these basic traits lead to a special perspective on ethical problems. Punctuality and time management don’t seem to be a high priority in Malaysia.
However, arriving on time for a meeting is very important. meetings might begin later than scheduled although everyone is present, as people tend to not rush or appear urgent. it’s common for meetings to begin with tons of small talk. Meetings are typically not regular beforehand (especially outside the Chinese community) and should over run.
Muslim business partners can also take a break for the Muslim daily prayer. Greetings vary significantly depending on the ethnic origin of the native business contact and their gender. Once meeting someone from the same sex, Malay business contacts can use the handshake and also the salaam accompanied with a small bow.
Chinese business contacts will use a light-weight handshake or, among ladies, a small nod of acknowledgement. Indian business contacts will use the handshake and the Namaste. Once greeting somebody from the opposite sex, handshakes are common; but, one should wait for the ladies (from all 3 ethnicities) to initiate.
A nod or slight bow can also be used in place of handshake. Titles are somewhat important in Malaysian business culture and it’s suggested to address your business partners with a title, like “Dr”, “Ms”, “Ms” or “Mrs” and their last name. If the bosses have honorific titles before their names (e.
g. Datuk, Dato) then they must be addressed by their titles. Each men and ladies are expected to wear formal and being well groomed is appreciated. Customary Western business attire of suits and ties for men and suits or skirts and shirt for ladies are acceptable.
Ladies ought to remember of Muslim sensibilities and dress guardedly. Wearing something yellow ought to be avoided because the colour is designated for the Malaysian royalty. In Malaysian culture, ‘saving face’ is extremely essential. Inflicting embarrassment to another person might cause a loss of face for all parties involved and might be disastrous for business negotiations. reputation and social standing strongly always depend upon a person’s ability to control emotions and stay friendly.
If you’ve got to cite an unpleasant topic with a Malaysian, never do so in public and always convey your message in ways in which maintain the other’s self-respect. The importance of diplomatic restraint and tactfulness cannot be overestimated. Keep your cool and never show openly that you are upset.
Remaining modest and doing everything you’ll to take care of cordial relations is crucial to your success.