College of Information TechnologyInformation System Project(3084050)BSc in Information SystemE-Reservation System for Beauty SalonPresented byBushra Ahmed Alsaadi (201424169)Reem Mohammed Alkali (201424138)Submitted toDr Liaqat AliDate of Submission23 MAY 2018Abstract The world of technology is developed day by day and includes all aspects of life. All people tend to terminate their transactions and work electronically, and personally a class of these people. This project is aimed at developing an online reservation system for a beauty salon. The E-Reservation System is a based system that can be accessed throughout the internet and can be accessed by anyone who has a net connection.This online reservation system provides a website for a salon.
This salon has multiple services and many products, the customer has options either to book an appointment or buying products in one click no need to come and wait. User is required to login to the system to be ready for booking an appointment or make an order if they liked to buy products.The salons is one of the most interest places for girls and women because their interest in beauty and fashion is more than anything else, they enjoy different services in salon either for hair, skin and more. But all this excitement vanishes after standing in hours in long queues to do one service.
The website provides all services available in salon and all the products that use and can buy in salon. The online reservation system is one of the best opportunities for those who cannot afford enough time to get their appointment reserved standing in long queues. People can book and buy online at any time of day or night. Our reservation system also provides option to cancel the order which are reserved previously.AcknowledgementThis project required a lot of assistance and guidance because the success and outcome of this project need that from many people and I am privileged to have this all along the completion of my project.
What I have done in this project in each step is due to such supervision and assistance and I would not forget to thank them.I thank Dr. Liaqat Ali and respect him for giving us all support and guidance, which helps and made us complete the project in the right way. I am extremely thankful to him for providing such a nice support, while he had busy schedule.
I would not forget to remember Mr. Hassan, for him encouragement and more over for their timely support, and guidance step by step till the completion of our project work.Also am thankful to and fortunate enough to get constant encouragement and guidance from all teaching staffs of information Technology College that helped us in successfully completing our project.Contents TOC o “1-3” h z u Abstract PAGEREF _Toc514935524 h 2Acknowledgement PAGEREF _Toc514935525 h 21.1 Introduction PAGEREF _Toc514935526 h 21.2 Background Study PAGEREF _Toc514935527 h 21.
3Research Problem Statement PAGEREF _Toc514935528 h 21.4 Aims and Objectives PAGEREF _Toc514935529 h 2Aim PAGEREF _Toc514935530 h 2Objectives PAGEREF _Toc514935531 h 21.5 Research Questions PAGEREF _Toc514935532 h 21.6 Project Scope and Importance PAGEREF _Toc514935533 h 21.7 Project Rationale PAGEREF _Toc514935534 h 21.8 Project Limitations PAGEREF _Toc514935535 h 21.
9 Structure to this document PAGEREF _Toc514935536 h 22.1 Introduction PAGEREF _Toc514935537 h 2It works 24/7. PAGEREF _Toc514935538 h 2It saves a lot of time and effort. PAGEREF _Toc514935539 h 2Payments are easier and faster. PAGEREF _Toc514935540 h 22.2 booking system or Reservation system PAGEREF _Toc514935541 h 22.
3 Beauty Salon PAGEREF _Toc514935542 h 23.1 Introduction PAGEREF _Toc514935543 h 23.2 Project design PAGEREF _Toc514935544 h 23.3 Design the website PAGEREF _Toc514935545 h 23.
4 Summary of pages on our website: PAGEREF _Toc514935546 h 23.5 Inductive approach PAGEREF _Toc514935547 h 23.6 Deductive approach PAGEREF _Toc514935548 h 23.7 Sources of Data PAGEREF _Toc514935549 h 2Primary Data PAGEREF _Toc514935550 h 2Secondary Data PAGEREF _Toc514935551 h 23.
8 Software Used PAGEREF _Toc514935552 h 2Advantages of PHP PAGEREF _Toc514935553 h 2My SQL PAGEREF _Toc514935554 h 2Java Script Programming Language PAGEREF _Toc514935555 h 23.9 DATA Flow: PAGEREF _Toc514935556 h 23.12 Target Population of the Project PAGEREF _Toc514935557 h 23.13 ER- Diagram PAGEREF _Toc514935558 h 23.14 Tables PAGEREF _Toc514935559 h 24.1 Introduction PAGEREF _Toc514935560 h 2E-reservation system for beauty salon PAGEREF _Toc514935561 h 24.
2 Page 1: Home Page PAGEREF _Toc514935562 h 24.3 Page 2: Sign In PAGEREF _Toc514935563 h 24.4 How to Make an Appointment Requests PAGEREF _Toc514935564 h 24.
5 E-Commerce PAGEREF _Toc514935565 h 2Admin Panel PAGEREF _Toc514935566 h 2What is a Website Administrator? PAGEREF _Toc514935567 h 2What does a website administrator do? PAGEREF _Toc514935568 h 25.1 Introduction PAGEREF _Toc514935569 h 25.3 CONCLUSION PAGEREF _Toc514935570 h 25.4 RECOMMENDATION PAGEREF _Toc514935571 h 2Chapter 1Introduction to Research 1.1 IntroductionIn this chapter will, represent many topics contains the Background of the Study, Statement of the Problem, Aim and Objective of the Study, Scope and limitation.
For the E-reservation system for beauty salon. Many people find it hard to contact and go to the salon each time if they want to book an appointments or buying products. It will take quite some time to do the process of finding the available time and day and often involved some cost to do so. Nowadays, E-reservation system for beauty salon would be a more popular choice for customers to help them to solve their problem. It is developed so that the costumer can easily check the time and the date availability status. The system have a database that contains the customer information, it must be able to accurately give the services details and products information to make it easier to select and use.
R & B beauty salon, it is salon, which offers various treatments it, has the best treatment and facility with good equipment, and it is situated at the heart of the city where people from any place can visit the salon. Beauty salon is a place of satisfaction and relief to all beauty needs, it is a place of relax and for refreshment for all person, R & B Beauty salon consist of well learned specialist, who would generally cater all kinds of person with various skin treatments.In this report will create a website system using PHP and MySQL for booking an appointment easily from salon also ability to buy some of our products online.
Will also do some analytical study based on the feedback received from client visited to salon. Based on the quantitative and qualitative approach we will set some interview question for the end user. Based on that draw a conclusion and improvement part of the website. 1.2 Background Study Nowadays, computer is very important.
Because it is makes life, more convenient and easy people were able to make work faster. Moreover, because of computer, the works effected because it will be more reliable and produce the accurate results. This study was made for the mean purpose. The purpose is to removing manual process that people manipulate and do thing that beneficial to them.
Therefore, Computer stands the one that has an important role in our way of life. Choosing the Reservation System for beauty salon is for manage their reservation faster in easy way without wasting a time in making reservation. The system has Features make it different between other systems that the user can manage and easy to understand how will use it.
Features of system is users can Add, Save, Update, Search, Delete, Print records, and Manage account. Sometimes other forms of the Customer are lost because of storage and security. This system will being able to make a retrieve and restore data easily. In addition, it will provide different forms for different reservation.E-reservation system for beauty salon is established keeping in mind to provide good service to the client and make sure to guide them with the best of the services provided, the salon not only offers good services but also we make sure to get good feedback from the customers, so that we can establish or improve our services if required.
1.3Research Problem StatementThe main problem that observed was that information generated using reservation system by papers that called a manual system is not accurate enough and clears for both the customer and the management and also for admin, also that the customer Relations Officer has the problem. He took a hard time to retrieve the needed information about reservation form and customer also information about the customer itself.
Many of people are interested in beauty, beauty salons but some of us may not have the opportunity to go to the salon to make an appointment .The online booking and E-reservation system will help solve this problem, which will increase the number of customers for the salon. 1.4 Aims and ObjectivesAim Design and Develop an online reservation system for a beauty salon. Because that E-Reservation System is very significant.
Instead of wasting their time and effort of making reservations manually, the proposed system will help to make a better and much easier way of reserving appointment and also buying products.Objectives In this system and under this study has been taken a practical approach to understand how online reservation system works. Through the system will include all the necessary features and fields, which are required during online reservation system. This system will be easy to use and understand any person can use it.
The basic idea is to save data in a central database, which can be accessed by any, authorize person to get information and to save time and burden which their customers, are facing, also:•To help speed up the process of beauty salon.•To automated the manual reservation of salon.•To standardized the reservation system with the customers.
•To reduce the amount of time to and effort consume. •Provide user account and password for security of stored files.•To reduce their expenses in making reservation.
1.5 Research QuestionsIt interesting to focus on the following research questions:How do customers of salon choose their services and products? How does a quality and time affect their decision?Which factors constitute and can make a strong reservation system? How is it possible for a salon to strengthen its services and be able to compete in the competition created by the salons chains?1.6 Project Scope and ImportanceE-reservation system for beauty salon has main scope it is to create a computerized reservation form.
It will reduce lots of time to fill up the form physically. The system also will provide the reports of the customer. It can Add, Save, Delete Records and Update events etc. System is not Online-Based System so it cannot provide a long-term access for the future user unless the proponent will updated the system or maintenance it, and when the Customer have a problems they need to go to the salon to report their problems. Main importance of the website is to book appointment from their own house by one click no need to go anywhere physically and this will save time.
1.7 Project RationaleBecause of expect from a booking system a range of benefits the reason of this project comes, including less work for the office. When customers book their own appointments and make buying orders, the reservation pops into system with all accurate details, so all you have to do is get ready to go to salon or received the order when the time comes. This allows reception staff time to tend to their other tasks. Also reduced chances of losing a reservation that way, if something goes wrong, you have the data to prove it is no fault of your appointment. Moreover, can still provide the customers with a many solutions.
Easily gathered data an online booking system feeds a huge amount of customer’s data into your system. That is very useful to know, in addition will help you improve customer service.1.8 Project LimitationsTo this study, Period was limitation. Internet, to run the system it require an internet services. In addition, the salon still uses a manual procedure in keeping records of their customers and past, current and upcoming reservation of booked appointment and purchased products.
In making a reservation the customers must fill some forms, like the reservation form before go to the cashier for payment. As for phone, call applies a same process but it takes more time that reason of too many inquiries and questions.1.9 Structure to this documentThis project will contains the following five chapters;Chapter 1 – introduction of the project.Chapter 2 – the literature review.Chapter 3 – Methodology.
Chapter 4 -Finding and analysis.Chapter 5- Conclusion and Recommendations.Chapter 2Literature Review2.
1 IntroductionThis is a time of global competition; all of the world are competing between each other’s using the comprehensive and advanced technological features. The most common example of innovation is in the information technology and communication. Advancements of software and using of internet to maintain and monitor their ecommerce.
In the application of the informative systems, the salon reservation system is the one of the used system.The literature review deals with the many topics and the researches that would help to understand salon Reservation System. The main objective of this literature review is to analyse the related work to this project also mechanisms used in previous studies. The following proposed system aims to develop a simple website for facilitating reservation process at salon. The system provide an easy way for searching on an appointment and available days , inserting the customers information, getting details when need information about specific customer, also making a reservation for services and doing payment process if the customer buy the products online.
This chapter review the existing system and techniques related with Online Booking and Management System that will be developed later. Also deals with the topics and the researches that would help to understand and use Reservation System for beauty salon. Without an online booking system, you will have to rely on phone calls and go to salon only to make reservations.
Clearly, an online booking system is necessary and required nowadays that is why we would like to point out the benefits every actually good online booking system should bring you.It works 24/7. An online booking system works all the time. This gives freedom to potential customers to book services anytime they want and maximizes your sales because you are not limited to your working hours. In fact studies show that a 24/7 online reservation system greatly increases the number of bookings.It saves a lot of time and effort.
An online reservation system makes salon staff more efficient because they won’t be tied to a phone waiting for guest calls. Most of the time employees will get new reservations online and they will have more free time to do other things instead of playing phone tag.Payments are easier and faster.
Payments are also greatly eased with an online booking system. You can require guests to pay when they book, further increasing your income, and not worry about payments when they arrive. In addition, in case of a no-show, you can keep some of the money as compensation.2.2 booking system or Reservation systemIn 1946, American Airlines installed the first automated booking system, the experimental electromechanical Reservoir.
A newer machine with temporary storage based on a magnetic drum, the Magnetron Reservoir, soon followed. This system proved successful, and was soon being used by several airlines, as well as Sheraton Hotels and Goodyear for inventory control. It was seriously hampered by the need for local human operators to do the actual lookups; ticketing agents would have to call a booking office, whose operators would direct a small team operating the Reservoir and then read the results over the telephone. There was no way for agents to directly query the system(source: https://en.wikipedia.
org/wiki/Computer_reservation_system#History ) Computer reservation system (CRS) is a computerized system used to store and retrieve information and conduct transactions related to air travel, hotels, car rental, or other activities. Originally designed and operated by airlines, CRSs were later extended for the use of travel agencies. Global distribution systems (GDS) book and sell tickets for multiple airlines. Most airlines have outsourced their CRSs to GDS companies which also enable consumer access through Internet gateways.
Modern GDS’s typically allow users to book hotel rooms, rental cars, airline tickets as well as other activities and tours. They also provide access to railway reservations and bus reservations in some markets, although these are not always integrated with the main system. These are also used to relay computerized information for users in the hotel industry, making reservation and ensuring that the hotel is not overbooked.In 1976 defines computers based information systems as structured systems that rely on computer hardware and software technology to collect, process, and store and distribute information. Information systems are employed to support decision making and control in business. Information systems can also be used to analyse problems, visualize complex subjects, and create new products.
Input, processing and output are the three activities in an information system that produces the information a business needs. 2.3 Beauty SalonBeauty salons have proven to be a recession-proof industry across United States. Although sales had declined from 2008 highs due to the Great Recession, they remain robust with long term positive forecast. Even though during recessions, consumers tend to be more price conscious, spending continues to go increase. With rising per capita incomes across the United States since 2015, beauty salons are booming with the industry generating $56.
2 billion in the United States. Hair care is the largest segment with 86,000 locations. Skin care is expected to have revenue of almost $11 billion by 2018.
This growth is being driven in part by a generally increasing awareness of the importance of skin care among American woman, but also specifically due to an increase in the market for men. The market is distributed widely across America, with a concentration in the Northeast and Midwest. There is also a growing trend in boutique salons popping up and leveraging online marketing to gain customers and compete with the franchise chains. The US Labour Department estimates employment in the United States will increase 20% between 2008–2014, with greatest employment growth from skin care specialists. (Source: https://en.wikipedia.
org/wiki/Beauty_salon#Industry )Chapter 3Project Methodology3.1 IntroductionIn this chapter will defines the research used methods to conduct the study. The researcher explains how the data and information to address the research objectives and questions was collected, presented and analysed.
Design the Reasons and justifications for the research, research instruments, data sources, data collection techniques, data presentation techniques and analytical techniques used are given.3.2 Project design The project is a system where the customer can book an appointment through which he chooses several services. He also buys a product through the website if conditions do not allow him to go to the salon.The site contains several pages: an electronic sales page and there are products in the salon that the customer can buy electronicallyThe page displays a list of the services provided by the salon and the customer chooses what he wants and can book for him at the time and day he wishes, and the contact page.There is also another screen for the manager of the site through which he can monitor and follow up the number of reservations and requests and dates of receipt and others.
This will help to organize time and facilitate the booking and payment and retrieval of information in the fastest way and there will be no need to wait long time. 3.3 Design the website Initially, think about the value or function that the system will provide to users as a customers and be something that is of great benefit and is easy to understand and use, and then move on to how to apply this function and set up in an electronic system is a website.
E-reservation system for beauty salon provides an electronic booking facility for appointments. There will be a list of all the services offered in the salon. The customer can set a date for himself on a certain day and time.
He chooses the services he wants to guarantee his right and does not wait for a long time .And also the purchase and sale of products used in the salon through the website to facilitate the purchase to the customer and to the category who have difficulty going to the salon to buy the product. Then, thought about some programs and software that might help us complete the work, start loading it and how to use it. Started use WAMP Server and PHP to create a database to store the data required by our customers. Databases provide an efficient way to store, retrieve and analyze data.
While system files can function similarly to databases, they are far less efficient. Databases are especially important for business and research. Databases are older than many people realize. By the mid-1960s, businesses and governments were using simple databases for storing and retrieving information on rudimentary storage systems. In the 1970s, the relationship database model was developed, and much of the language used in modern database programming was developed during this time period. SQL databases have dominated the field ever since.
Computers can perform calculations far faster than humans, and they use programmed logic to make decisions. However, computers are also capable of storing a tremendous amount of information, and the amount of data computers can store continues to increase. Databases are at the forefront of making this information available to programs and to computers. Most medium and large companies rely on databases for storing customer information.
They also use them to store accounting information. Researchers use databases, as well. Some of the largest databases in the world store weather information. There are simply too many weather data points for humans to analyze, and finding signs of small but significant climate shifts would be impossible without databases.https://www.