1 your work and who you are

1 Identify different reasons why people communicate People communicate for various of reasons, one being to get a point across one another and to exchange information. Communication plays a big role in people’s day to day life. Explain how effective communication affects all aspects of own work Effective communications play a huge role in everything you do within your work and who you are working with.

Communication with a social worker and a service user is very important as it allows both to exchange vital communication throughout the day. Explain why it is important to observe an individual’s reactions when communicating with them It is important to observe the reaction after communicating with an individual to understand if there is any communication barrier for example on may give a confused facial expression indicating that he or she did not understand what was being said. 2 find out an individual’s communication and language needs wish and preferences Identifying language barriers and how an individual is for familiar with communicating is vital as it will allow both to understand what is being said and the service users wishes and preferences are being met. Communication allows us to understand and find out one’s desires and what they are familiar with. Demonstrate communication methods that meet an individual’s communication needs wishes and preferences. A way to meet an individual’s communication needs preferences and wishes is to sit with them one to one and communicate slowly and understand how the individual takes in information in their own time.

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As you are observing you will now then meet the individual communication barrier and try to solve it between you and the individual. Hand gestures and body gestures allow us to communicate without using out mouth this may be an effective way to find out and individuals needs wishes and preferences. Show how and when to seek advice about communication.


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